What BlaqueIQ Is Responsible For

Effective date: [effective date] · Version: 2026-11-08

This page explains, in plain language, what BlaqueIQ does, what it doesn't do, and who is responsible for what. It summarizes our Terms of Service, which control if anything here differs.

You are the broker

BlaqueIQ is software. It is not a freight broker, carrier, or freight forwarder. You hold your own broker authority, bond, and insurance, you choose every carrier, and you are the broker of record on every load you run in BlaqueIQ.

Vetting helps you decide; it doesn't guarantee anything

  1. Carrier checks, risk scores, and fraud warnings are based on FMCSA records, connected services such as Highway, and information carriers give us. That information can be wrong, out of date, or faked.
  2. A carrier that passes BlaqueIQ's checks can still be fraudulent, double broker a load, lose cargo, or fail to perform. A carrier that is flagged may be legitimate.
  3. You make the final call. BlaqueIQ records your approvals in its review queue, so you have a record of what you checked and when.

AI makes drafts, not decisions

AI reads paperwork, drafts messages, suggests rates, and translates driver notes. It can make mistakes. Anything important waits for your approval in the review queue before it is sent, unless you choose to send that kind of message automatically.

Documents and agreements

Rate confirmations, carrier and shipper agreements, invoices, and EDI files are templates filled in with your data. You are responsible for their terms. Have your own attorney review them before you use them.

Drivers' safety

Drivers should use the driver page, including the read-aloud feature, only while safely parked. Texting drivers requires their consent, and you are responsible for getting it.

Connected services

Highway, DAT, Truckstop, tracking and ELD providers, email and text services, and payment processors are run by other companies, under your own accounts with them. BlaqueIQ isn't responsible for their outages, data, or changes.

Collections

Collect with CollectIQ reminders go out in your name, about your invoices. You remain responsible for the accuracy of your invoices. Escalation, where CollectIQ collects in its own name, is covered by a separate agreement.

What BlaqueIQ is not liable for

BlaqueIQ is not liable for:

  1. cargo loss, damage, or theft
  2. fraud, identity theft, or double brokering by carriers or others
  3. accidents or injuries involving any truck or driver
  4. shippers or others not paying you
  5. your carrier selection decisions
  6. problems with connected services

If BlaqueIQ is ever liable to you, the most it owes is what you paid for BlaqueIQ in the 12 months before the problem.

What we are responsible for

  1. Running the Service with reasonable care, and fixing problems we cause.
  2. Protecting your data with reasonable security, encrypted backups, and access controls, and telling you if we confirm a breach.
  3. Never selling your data, and never using it to train AI models.
  4. Letting you export your data, and deleting it after you leave, as described in our Privacy Policy.

Questions

[BlaqueIQ LLC, to be formed], a subsidiary of CollectIQ Technologies LLC · [legal contact email]