The questions brokers ask first
Can BlaqueIQ help with OTIF fines and delivery-window chargebacks?
Yes. When a load has a set appointment, every driver step is time-stamped by our server with the phone's GPS, the driver is told when to hold and when to check in, and one click builds a dispute packet with the appointment, the timeline, the GPS trail and the signed POD. BlaqueIQ isn't connected to any retailer's systems: you send the packet through the shipper's or retailer's usual dispute process.
How current is the carrier data when I book?
BlaqueIQ checks the carrier against FMCSA records at vetting time and re-checks your entire bench every night, so a change in authority or insurance raises an alert within a day. If a carrier’s last check is more than 24 hours old at booking, the booking is blocked until a fresh check runs. Every screen shows when each fact was last verified, so you’re never booking on last quarter’s paperwork.
Does this replace my TMS, or sit next to it?
It is the TMS. Loads, carrier offers and bids, signed rate confirmations, driver tracking, extra charges, shipper invoicing and EDI live in one system, with vetting built into the booking flow instead of bolted on. What it deliberately doesn’t do: post to load boards, plug into ELDs, or move money — you keep your load board, and payments stay at your bank or factor. Your accounting syncs out, so your books aren’t trapped inside it.
How does driver tracking work without invading privacy?
There’s no GPS tether, no ELD hookup and nothing to install. The driver gets a link and checks in at pickup, along the way and at delivery — sharing their location only when they tap. If a load goes quiet, BlaqueIQ nudges the driver, then flags the load for a human call. Carriers stay willing because tracking asks for check-ins, not surveillance.
What happens if I cancel?
Your records are never deleted. The workspace becomes read-only — you can still open and export every load, carrier file and invoice — and choosing a plan later switches editing back on where you left off.